What our Customers say...

Fire Damage Testimonials

The Boise team came all the way down to Malibu California after wildfires devastated our community. The Boise team was the first SERVPRO team on site and more professional & Ethical than any other emergency crews who came to bid on my home's complete interior/exterior restoration. They were so amazing, I even sent them to other neighbors that were in dire need. I'll be calling the Boise team the next time, even if they are 800 miles away! Thanks again Boys!

We are very happy with the services! Clean, neat, courteous and knowledgeable! Keep up the great work!

We had a large fire at our home in September. SERVPRO's Crew Chief Joni took care of the cleaning of our home and the restoration and cleaning of our belongings. Joni was able to restore a unique kerosene lamp to its original luster. The lamp looks gorgeous - like brand new!!! SERVPRO went the extra mile and we can enjoy the lamp for years to come. It could not be replaced, so THANK YOU!

The night my mother died, I was given the phone number for SERVPRO. It was after midnight; I called expecting a machine. Instead, Peter immediately made arrangements to start the cleanup process. He was so patient answering all my questions. Joni took great care with my mother's possessions. She was incredibly sensitive to my feelings, & literally by my side through the entire process. I have an incredible support system and it includes Peter & Joni. They helped me cope through a sad time.

We are so impressed with Joni and the crew from SERVPRO. Never having had a claim before, we weren't sure what to expect. Joni went above and beyond for us packing our items, thoroughly cleaning after smoke damage, and keeping in contact with us. We will definitely recommend SERVPRO to our friends and family! Thank you for making a stressful time easier.

I returned home from work to find that my house had sustained massive smoke damage. Joni packed all of my family's personal belongings with so much care! She called me whenever she had questions and was able to help me find a few items I needed after the pack up. Joni and the SERVPRO team were amazing during my very stressful time.

Our ranch sustained one of the huge fires in August 2013. Peter Schmidt came to our rescue. He took personal time to assess and inventory all damage. His crew was thoughtful, hardworking and worked as a tight team. Peter and the SERVPRO team made this most difficult situation seem easy. Thank you for your help and for the excellent work. Our family is extremely grateful.